![]() They also can use the camera for Wound Capture within their Epic Haiku workflows. Using the new platform, Parkland nurses can make high-quality voice calls, secure texting, mobile alerts, and alarms. The decision was based on performance, capability, durability, and compliance with Parkland’s infection prevention program. They selected Zebra Technologies’ MC40-HC enabled with Zebra’s Workforce Connect Voice client. Parkland surveyed its nursing staff to gain feedback on various mobile devices. CIO Matthew Kull said they wanted to “reinvent Parkland’s technology footprint” so they looked for a solution for its new “mobile-enabled” workforce. Parkland’s leadership knew the new hospital needed mobility solutions. Parkland is one of the most technologically advanced hospitals in the country and recognized that technology could help provide solutions to overcome these new challenges. ![]() Further, without a centralized location for clinicians to receive critical alerts and alarms about their patients, Parkland needed another medium to immediately transmit alerts and notifications to the nurse. That communication still is required, but with no central station another workflow needed to enable it. Previously, if a medical team member needed to collaborate with a nurse, the nurse call system would alert the nurse, and he or she could go to the central nurse station to communicate with a member of the medical team. Another practice change involved the medical team (physician, surgeon, nurse practitioner, or physician assistant) and nurse interaction. Now, the distance they needed to travel makes that nearly impossible. In the past, the staff’s proximity to one another allowed for face-to-face communications and interactions. That size drove caregivers from a centralized care model to a decentralized one-creating the need to change how communication and collaboration happens. The sheer size of the patient floors-nearly the length of three football fields-was a challenge. With the vast size difference between the old and new hospital, Parkland had to address several issues-the most critical being adjustments in the day-to-day patient care provided by its clinical staff. Zebra MC40-HC mobile computer with the Workforce Connect Voice clientĭue to the needs of its service area, the new healthcare campus doubled in size. Every aspect of the hospital had to be planned, including how to ensure quality patient care and keep workflows efficient in a much larger facility. The new hospital has 870 licensed beds, with 862 single-patient private rooms including bathrooms with window views promoting an environment of healing with natural lighting. Parkland opened its new 2.8 million square-foot, state-of-the-art campus in August 2015, which is nearly twice the size of the old hospital. The hospital averages more than one million outpatient visits every year. Parkland Health & Hospital System is one of the largest public hospital systems in the country.
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